Privacy Statement
Surplus Recovery Consultants is committed to protecting your privacy and safeguarding your personal information. This Privacy Statement explains how we collect, use, disclose, and protect information when you visit our website and use our services.
## 1. Information We Collect
We may collect the following types of information:
### A. Personal Information
Information you voluntarily provide, such as:
* Name
* Email address
* Phone number
* Mailing address
* Account credentials
* Payment information (if applicable)
### B. Automatically Collected Information
When you visit our website, we may automatically collect:
* IP address
* Browser type and device information
* Pages visited
* Date and time of access
* Cookies and usage data
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## 2. How We Use Your Information
We use the information we collect to:
* Provide, operate, and maintain our website and services
* Communicate with you (including email and SMS, where consent is provided)
* Process transactions
* Send updates, promotions, or service notifications
* Improve website functionality and user experience
* Comply with legal obligations
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## 3. SMS & Mobile Information
If you provide your mobile number and opt in to receive text messages:
* You consent to receive communications from us.
* Message frequency may vary.
* Message and data rates may apply.
* You may opt out at any time by replying STOP.
* You may reply HELP for assistance.
We do not sell, rent, or share your mobile number or personal information with third parties for their marketing purposes. Mobile information will only be shared with service providers necessary to deliver our messaging services, and only under strict confidentiality obligations.
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## 4. Sharing of Information
We do not sell, trade, or rent your personal information. We may share information only in the following situations:
* With trusted service providers who assist in operating our website and services
* To comply with legal requirements or lawful requests
* To protect our rights, property, or safety
* In connection with a business transfer, merger, or acquisition
All third-party vendors are required to safeguard your information.
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## 5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
* Improve user experience
* Analyze website traffic
* Personalize content
You may disable cookies through your browser settings; however, some features may not function properly.
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## 6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no transmission over the internet can be guaranteed 100% secure.
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## 7. Your Privacy Rights
Depending on your location, you may have the right to:
* Access the personal information we hold about you
* Request corrections or updates
* Request deletion of your data
* Withdraw consent for communications
To exercise these rights, contact us at:
📧support@iwantmysurplus.com
📞 (410) 497-8774
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## 8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
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## 9. Children’s Privacy
Our website is not intended for individuals under the age of 18 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.
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## 10. Changes to This Privacy Statement
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
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## 11. Contact Us
If you have questions about this Privacy Statement or our data practices, please contact us:
Surplus Recovery Consultants
2201 Cloville Ave
Baltimore, MD 21214
Email: support@iwantmysurplus.com
Phone: (410) 497-8774